“Not a single person ever sees it unless they go and turn it on,” he said. He said the annoyance of the Message Center was shared by a lot of RealPlayer users, prompting the company to turn it off by default in the current version. In response, RealNetworks’ Chasen admitted that the Message Center in the old version was “annoying,” but argued that it’s not a major sin because users can simply turn it off. “It would be best for RealNetworks to conspicuously disclose the presence and features of the Message Center to all users in the installers of all versions of the software,” the group added.
To comply with our guidelines, software like RealPlayer which includes pop-up advertising features must fully and conspicuously disclose this behavior to users before the software is installed, to permit users to make informed decisions about whether or not to install the software,” the group said in a detailed report. We believe that pop-up advertising constitutes a significant feature of any application. “Our guidelines state that software that -does not fully, accurately, clearly, and conspicuously disclose the principal and significant features and functionality of the application prior to installation’ is badware. , a non-profit group funded by Google, Sun Microsystems and Lenovo and managed by Harvard Law School’s Berkman Center for Internet & Society and Oxford University’s Oxford Internet Institute, takes exception to the Message Center feature in RealPlayer 10.5 and the installation routine when RealPlayer 11 is loaded on a computer. “ only thing bad is the report itself,” said RealNetworks Vice President Jeff Chasen in a point-by-point reaction to the report. The Google-backed group has explained the thinking behind its decision to slap the “badware” label on two versions of RealNetworks’ RealPlayer software, insisting there are serious problems with the installation process and behavior of the products.īut RealNetworks is hitting back, arguing that the claims raised by doesn’t justify the company’s flagship media player to carry the embarrassing “badware” tag.
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